PRIVACY POLICY

Last Updated: October 26, 2026

1. General Information

At Ducca Home, we highly value the privacy of our customers and visitors to our website.

Protecting personal data collected through our website, https://www.duccahome.com, ensuring its security, and processing it in accordance with applicable legislation are among our top priorities.

This Privacy Policy explains what information may be collected when you visit our website, how this information may be used, and our approach to protecting your personal data.

2. Information We Collect

When you visit our website or contact us, the following information may be processed:

  • Full name and contact information
  • Email address and phone number
  • Messages submitted through contact forms
  • Product inquiries, orders, and purchase information
  • IP address, browser, and device information
  • Website usage and browsing information
  • Technical data collected through cookies

The information collected may vary depending on the services you use and the features available on our website.

3. Purposes of Processing Personal Data

Personal data may be processed for the following purposes, subject to the legal requirements established by applicable legislation:

  • Evaluating and responding to customer inquiries
  • Providing information about our products and services
  • Managing orders and sales processes
  • Improving customer satisfaction
  • Enhancing website performance and user experience
  • Ensuring information security
  • Fulfilling legal obligations
  • Sending promotional offers, announcements, and marketing communications where the necessary consent has been obtained

Your personal data is processed only to the extent necessary, relevant, and proportionate to the purposes for which it was collected.

4. Cookies

Our website may use cookies to improve user experience and ensure proper website functionality.

Cookies may be used to remember website preferences, support functions such as shopping carts, evaluate technical performance, and, where consent is provided, conduct visitor analytics or marketing activities.

Non-essential cookies are activated in accordance with applicable legislation and the user’s required preferences or consent.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

5. Sharing of Personal Data

Your personal data is not sold to third parties for commercial purposes.

Where necessary and subject to applicable legal requirements, your data may be shared with service providers involved in website hosting, technical support, communications, order management, delivery, and payment processing.

Personal data may also be disclosed to authorized public authorities when required by law.

Where international transfers of personal data are necessary, they will be carried out in accordance with the relevant provisions of Turkish Personal Data Protection Law No. 6698.

6. Data Security

Ducca Home aims to implement appropriate technical and administrative security measures to protect personal data against unauthorized access, loss, misuse, or unlawful processing.

However, no data transmission over the internet can be guaranteed to be completely secure.

7. Data Retention

Your personal data is retained for as long as necessary to fulfill the purposes for which it was processed or for the retention periods required by applicable legislation.

When the reasons for processing no longer exist and legal retention obligations have expired, personal data will be deleted, destroyed, or anonymized in accordance with applicable legislation.

8. Your Rights

Under Article 11 of Turkish Personal Data Protection Law No. 6698 (KVKK), you have the right to:

  • Learn whether your personal data is being processed
  • Request information if your personal data has been processed
  • Learn the purpose of processing
  • Know the third parties to whom your data has been transferred
  • Request correction of incomplete or inaccurate personal data
  • Request deletion or destruction of personal data under legally specified conditions
  • Exercise your other rights provided by law

You may submit requests concerning your rights to Ducca Home using the application methods permitted by applicable legislation.

9. Third-Party Links

Our website may contain links to social media platforms and third-party websites.

The privacy practices and data processing activities of these platforms are governed by their own policies. We encourage you to review the privacy policies of the relevant third-party websites.

10. Changes to This Privacy Policy

Ducca Home may update this Privacy Policy to reflect changes in legal requirements or the services we provide.

The updated policy will be published on our website and will become effective from the date of publication.

11. Contact Information

If you have any questions regarding this Privacy Policy or the protection of your personal data, please contact us.

Ducca Home

Address: Tosmur Mahallesi, İbrahim Bilgen Caddesi No:23, 07469 Alanya / Antalya, Türkiye

Phone: +90 242 514 24 00

Website: https://www.duccahome.com

Email: [email protected]

Thank you for your trust in Ducca Home and for recognizing our commitment to protecting your personal data.

Ducca Home – Happiness Is in the Details.